Cancellation and Refund

Cancellation and Refund

MarketBytes WebWorks Pvt Ltd.

At MarketBytes WebWorks Pvt Ltd, we are committed to delivering high-quality digital solutions tailored to your business needs. Due to the nature of our services, cancellations and refunds are subject to the following terms:

1. Service Initiation

  • Project Commencement: Work on your project begins upon mutual agreement and receipt of the initial payment.

2. Cancellation Policy

  • Client-Initiated Cancellation:

    • Before Project Commencement: You may cancel the project before work begins without incurring any charges.
    • After Project Commencement: If you choose to cancel after work has started, the initial payment is non-refundable.
  • Company-Initiated Cancellation:

    • We reserve the right to cancel the project if unforeseen circumstances arise. In such cases, any payments made will be refunded in full.

3. Refund Policy

  • Non-Refundable Fees:

    • The initial payment is non-refundable once work has commenced.
  • Refund Eligibility:

    • Refunds are considered only if the project is canceled by us before significant work has been completed.

4. Communication

  • Notification: All cancellations must be communicated in writing via email to info@marketbytes.in.

  • Acknowledgment: We will acknowledge receipt of your cancellation request and provide information regarding any applicable refunds.

5. Dispute Resolution

  • In the event of a dispute regarding cancellations or refunds, both parties agree to resolve the matter amicably. If a resolution cannot be reached, the dispute will be subject to the laws of Kerala, India.

6. Amendments

  • We reserve the right to modify this policy at any time. Any changes will be communicated to you promptly.

For further inquiries or assistance, please contact us at info@marketbytes.in or call +91 97781 27272.