Cancellation and Refund
MarketBytes WebWorks Pvt Ltd.
At MarketBytes WebWorks Pvt Ltd, we are committed to delivering high-quality digital solutions tailored to your business needs. Due to the nature of our services, cancellations and refunds are subject to the following terms:
1. Service Initiation
- Project Commencement: Work on your project begins upon mutual agreement and receipt of the initial payment.
2. Cancellation Policy
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Client-Initiated Cancellation:
- Before Project Commencement: You may cancel the project before work begins without incurring any charges.
- After Project Commencement: If you choose to cancel after work has started, the initial payment is non-refundable.
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Company-Initiated Cancellation:
- We reserve the right to cancel the project if unforeseen circumstances arise. In such cases, any payments made will be refunded in full.
3. Refund Policy
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Non-Refundable Fees:
- The initial payment is non-refundable once work has commenced.
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Refund Eligibility:
- Refunds are considered only if the project is canceled by us before significant work has been completed.
4. Communication
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Notification: All cancellations must be communicated in writing via email to info@marketbytes.in.
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Acknowledgment: We will acknowledge receipt of your cancellation request and provide information regarding any applicable refunds.
5. Dispute Resolution
- In the event of a dispute regarding cancellations or refunds, both parties agree to resolve the matter amicably. If a resolution cannot be reached, the dispute will be subject to the laws of Kerala, India.
6. Amendments
- We reserve the right to modify this policy at any time. Any changes will be communicated to you promptly.
For further inquiries or assistance, please contact us at info@marketbytes.in or call +91 97781 27272.